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macOS Enpass iCloud Sync Broken

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Hello, 

macOS Catalina 10.15 cannot sync with iCloud. Getting Error Code 1104004. iOS works.

Regards

Tobias

  • 1 month later...
  • Replies 62
  • Views 32.3k
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  • Hey guys, We understand this is frustrating. However, our dev team is already looking into this issue with the highest priority and we will notify you as soon as the issue is fixed. Meanwhil

  • Thank you - that actually helped on Win10 (note Internet _Explorer_, not Edge)  

  • For all the windows users: This procedure actually worked for me on windows 10. Nevertheless i hope this issue can be resolved soon. Best regards, Mopee

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Hello,

for me iCloud Sync does not work on Mac OS Catalina 10.15.1 since two days now already. The iCould Symbol shows the "rotating cycle" that symbolizes the synch process without stopping.

Does anyone encounter the same problem? Any suggestions?

Best regards

Norbert

One additional thing: On IOS the iCould Sync works just fine. Only Catalina seems to have this problem.

Hi,

I encountered this issue aswell. I can't tell how long this issue is affecting me precisley. It got my attention while I was testing the new macOS catalina at work. But this overlapped with the new registrations / accounts for enpass.

What I can tell you now: None of my clients (2x Win10, 1x iOS 13, 1x macOS 10.15) has a working icloud sync anymore. Every client is showing the never ending loading sign (rotating circle spinner). I was already prompted on my Windows Clients and the macOS client to renew the icloud auth, but it didn't solved this issue.

  • 1 month later...

Having this issue too with Enpass installed new from App Store. I have checked the "Keep me signed in" checkbox but still getting this error. What can I do to resolve it please?

Same here. 

Enpass is broken. Has been since Sept from what I can see from these posts and no resolutions. its like they are not even acknowledging this.

Plus, they do not understand English language either. I was pretty sure I was buying an english version.

Not sure if others have seen this, but when connecting vaults, you get presented with this statement:

"Please enter Password of data." Really....password of data, thats a good one. 

OMG..IF that is an example of the programming that goes into this product, then we are all doomed.

 

UPDATE:

broken broken broken.

I have changed default browsers to all three. Chrome, IE11 and FF......ALL FAIL to sync with icloud. unknow user.

Trust in the product is now NILL. ZERO...NADA.

 

  • 7 months later...

on an iphone, which we recently

purchased the premium lifetime license for,  I repeatedly get an error that details that icloud has not been set up when I attempt to sync.  It is toggled on in icloud settings. Further ... when I navigate to storage management for icloud it shows that the enpass "lite edition" is storing data. i've reset the phone, toggled everything off and on and yet can't get enpass to store to icloud. please help.

iCloud works but i have found google drive to be more reliable for syncing

  • 3 months later...

Hi everyone,

I have exactly the same problem as the member, who created this topic. iCloud sync does not work and if's only showing an error if I try to authenticate again. Can you please help me with that issue? Thanks a lot in advance.

Hi marcor,

unfortunately it happens again and again that a new update of Enpass leads to the fact that the synchronization with the iCloud does not work. Is it the primary Vault or an additional one? If it is currently not working, then unfortunately there is no other option than to trust that an upcoming update will make everything work again. I would be very happy if there was a way to install a new version of Enpass alongside the existing version. This would ensure that a working version would always be available. 

Hey @marcor & @Klaus Heim

Sorry for the trouble.

Could you please confirm if you have tried this approach from our FAQ to troubleshoot the issue? If yes and it didn't help, please share the Enpass version along with device OS detail so that we can check further.

Thanks!

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