Skip to content
View in the app

A better way to browse. Learn more.

Enpass Discussion Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Enpass drops master password when key file are chosen

Featured Replies

When I’ve written my long “masterpassword” (Swe: ”Huvudlösenord”), and forgotten to first chose the “key file” (Swe: “Nyckelfil”), then I chose the keyfile and my written master password are empty. See flow in text and images following below:

 

1. I write my “master password”. 
2. I press on “Chose keyfile” (Swe: “Välj Nyckelfil”). 
D775C4CC-BB86-498D-A65E-2B086E499D94.jpeg

 

3. Then I chose my keyfile from library. 
829DD297-F472-4A3A-AF53-06C5CA8F0E3A.jpeg

 

4. Now when I just shall be able to press “Lås upp” (Swedish for: “Unlock”), then my Masterpassword (Swe: ”Huvudlösenord”) are empty/blank, and I can’t just unlock Enpass. I have to enter my Masterpassword a 2nd time and then unlock. 
B7C2FE10-E70E-495E-ABCC-8364562D7642.jpeg

 

please fix this “bug”

 

 

Edited by Jonas EnP
Edit image order.

Hey @Jonas EnP,

Thanks for informing in about a possible bug.

Please share the following details with us at support@enpass.io:
On which device are you facing the issue?
What is Enpass and iOS version?

Thanks.

  • Author

Enpass version: 6.2.0 (372) (latest stable)

iOS version: 13.1.2 (latest stable)

Phone: iPhone 11 Pro 

  • Author

I guess this still might be a minor error. 
But after I have correct installation of the app now, and don’t need to enter my password all the time, this are no longer a issue for me. 
 

That because since when the keyfile are chosen now, it are Always there! 
Tried to restart the phone also. Seems like keyfile are still there then. 
 

so this are not a issue anymore with a correct installation of the app that aren’t dropping the keyfile after app closes anymore. :) 

Guest
This topic is now closed to further replies.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.