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Auto over written ##### on all info

uktivo
in Windows

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Hi All,

I've been using Enpass for several years now and have had no issues. I recently purchased a new Win10 laptop and have today changed a password on one entry. On clicking the save button the entry was over written with lots of ######. Unfortunately, I'm set to auto sync so this has now been updated on all my other linked devices. The double whammy, I don't have a recent backup stored either. 

Is there any way to recover this critical information please?

snip_20170317142903.png

snip_20170317142922.png

Hi @uktivo,

Oops! We are extremely sorry about this nasty bug. Please share some more info so that we can investigate where the problem could be.

  • On which devices (all of them, along with OS version) are you using Enpass?
  • Which Enpass version are you using on each device?
  • Which Cloud sync are you using? 
  • Have you previously imported data from any other software?

 

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