Can't run the new Windows 10 application, not sure why. Don't have issues with any other store apps, just this one. I've looked at the WindowsApps permissions but I'm reluctant to change them. This is the error I get:

[Window Title]
C:\Program Files\WindowsApps\SinewSoftwareSystems.EnpassPasswordManager_5.6.2.0_x86__fwdy0m65qb6h2\EnpassFiles\Enpass.exe

[Content]
Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

[OK]

Hi @onepass-refugee

Sorry to hear about your trouble going through.

For quick troubleshooting please try re-installing the Enpass and check again.

If the problem persists, please let me know :

• Build version of Windows you're using?
• Does this happen when you launch the fresh app or comes while the app is already running? 
• Which Antivirus are you using?
• Have you installed any other Enpass version (Traditional or UWP) in your system?

Thanks for your co-operation!

I've tried reinstalling several times, doesn't make a difference.

 

• 1703
• When launching the fresh app, "Enpass Password Manager" has never worked for me since installing.
• Windows Defender
• Yes, I've installed the traditional desktop app and the old enpass windows store app.

 

Thanks

Hi @onepass-refugee,

Thanks for writing back and sharing the details.

I have forwarded this issue to the testing team to look into it and I will keep you updated. Till then please bear with us.