I recently bought a new computer, and was setting up Enpass. I have 2 vaults. I imported the first vault from Dropbox without any problems:

The second vault I needed to import was from iCloud. The sign-in process seemed to work just fine. A browser window opened, I signed into Apple, the browser prompted me for permission to "open Enpass". I clicked OK, Enpass app re-appeared, and the import process seemed to be working. The Enpass window displayed the message "Restoring data from iCloud...", and there was a spinner (progress animation).

But after a few seconds, the spinner froze. The app froze. My computer CPU was at 100%. I thought maybe it would finish. But after letting the app continue for 60 seconds, it was still frozen with 100% CPU. So I had to force-quit the app. (The vault I was trying to import from iCloud has less than 40 items.)

Upon re-launching Enpass, my Primary vault was fine. But my iCloud vault didn't import.

I went thru the process again several more times. Every time I had the same result. I tried different browsers. It didn't matter if I used Safari or Brave (Chrome), the result was the same.

Then I tried something else. When prompted to enter the vault name, I had been using the name "4th-A Technologies". However, on my 6th attempt, I tried the name "4thA". This time I didn't have any problems importing the vault. It worked perfectly.

Is it possible there's a bug importing a vault with a hyphen? Or a space?

 

I'm using Enpass Desktop, v6.5.0 on macOS 10.15.7.

Hi @robbie,

Welcome to the forums!

Thanks for your exhaustive feedback on issue with import in Enpass. We were able to reproduce this at our end, and our team is now working to resolve it. Hopefully, the fix will be available in future updates. Until then, I request your co-operation