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Unable to login

Guest
Guest
in Windows

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I just download the enpass app from windows store then restored my caveau from iCloud. The app experience is limited because i need to login with the main email ( which in my case is the same iCloud Account of the caveau ) but i'm unable to login because i don't receive the 6 digit code. Can anyone explain how to solve this problem?

 

2021-10-07_LI.jpg

Hello @Gaspare,

Welcome to the Enpass Forum.

Some servers of email providers use filters that delay OTP messages. Also, I would suggest you check the spam or junk folders in your mailbox and let me know if you find OTP there. For more details, please refer to this FAQ.

Hello @Manish Chokwal,when I sync the caveau I receive the request of access on all my Apple Devices ( not on the email address but it's like a push notification ). In this case it's like enpass don't send the request to Apple. I'm using signin with Apple, sharing name and email.

 

2fa-verification-on-ios-800x296.jpg

2021-10-07 (2).png

Edited by Guest

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