Hello Enpass-Team,

I recently updated my Synology NAS from DSM 6.2.x to DSM 7.01. With version 6.2, the login process with Enpass works fine, as it was a "one-page-login" (user & password in one web form with automatic login after insertion of the data).

With DSM7, Synology obviously changed this to a "two-page-login" process. With the first form you have to enter the UserID, with the second form the password. In fact, if you have 2FA enabled, there is a third page for this, but this is another story. See the screenshots attached.

My Enpass Browser extension can't handle this new process correctly anymore. On the user-page I have to choose my credentials from the Browser extension, then I have to manually click on the blue arrow icon to continue (Enpass doesn't do this automatically). After that, on the password-page, I have to choose the credential again to insert the password and then again I have to manually click on the arrow to continue. So now I have to do four steps instead of one with DSM6.2.

I also have tried to create new credentials within Enpass during the DSM login process, but that doesn't matter. It simply doesn't work automatically.

Are you aware of this? Or do I make a mistake?

 

I am using:

Mac OS BigSur 11.6

Enpass App 6.7.3 (888)

Google Chrome with Enpass Extension 6.6.2 (also tried it with Safari and Enpass Extension 6.7.3, same result)

The Extension option "automatic login after data insert" is activated (sorry, I'm using the extension with german language, maybe the exact expression differs from the english version).

 

Hoping for help! Thank you!

 

Regards,

Stefan

 

 

Hi @jaydee73

Welcome to the Enpass community!

Could you please confirm if you are facing auto-filling issue with just Synology or any other webpage as well? Awaiting your response.

Hello @Abhishek Dewan, 

I can confirm that auto-fill on other webpages works fine. Only Synology DSM 7 doesn't work.

Hi @jaydee73

We are working on the issue reported by you for Autofill with Synology DSM7 not working, but we need some additional information. Could you please share the URL for DSM if possible? That will immensely help us in analyzing this issue further. Moreover, please verify the below-mentioned two settings, if they are enabled or not -

1. In Enpass App Go to Settings → Browser → Check below setting
   
   
2. In item for Synology go to item details → Check below setting:
   
   

Hi @Abhishek Dewan, thanks for your reply.

The DSM URL is either https://insert_local_ip_here:5001/#/signin or in my environment also possible with https://nas.fritz.box:5001/#/signin

Both settings you mentioned are enabled (see screenshots of german version attached).

 

 

I also updated to the recently released version 6.74 (both the app and the browser extension). Makes no difference in terms of autofill here.

 

Hi @jaydee73

The URLs shared by you appear to be locally based and are not accessible from our end. Could you please share with us the HTML page for all three pages - login, password, with and TOTP? Our Development team can use those to try and analyse the reason behind this issue.

Hi @Abhishek Dewan,

here you can download a zip with the three html pages. I'm not sure if they can help. There seems to be pretty much js embedded.

https://www.dropbox.com/s/nc32op3jnv8nrch/Archiv.zip?dl=0

Regards,

JD

https://demo.synology.com/en-us/dsm

 

Click on DSM and that will generate a demo link you can try, you will be logged in by default. Go to the User menu on the top right and sign out to see the login screen.

Note: If you have inline filling enabled in Enpass, it works OK for DSM 7.

Hi @jaydee73

Our dedicated tech team has identified the bug due to which this issue is occurring, and they are working on getting it fixed. A patch will be released, which will address this issue in the near future. We appreciate your continued support in the meantime.

#SI-2434

sorry, my problem is not about Enpass. ignore what I said.

Edited December 30, 20223 yr by kingsunsha