Hi @Andrea C.
Welcome to the Enpass Forums.
For troubleshooting purposes, if you have a manual backup/set up synchronization for your Enpass data, then only try reinstalling the app. Otherwise, please share the below details with me, and I’ll have this investigated for you -
1. The version of the Enpass app you are using.
2. Have you downloaded the Enpass app from the MacApp Store or from our official website?
3. Try disconnecting the internet, then launch the Enpass app and observe if the app is still crashing for you. If it is not crashing, then while the internet is disconnected, try removing the cloud account you are using for synchronization, enable the internet and re-launch Enpass to check if the app is still crashing. Also share the cloud service you are using to synchronize your data.
4. Is the Enpass app showing you a crash report after the crash? If yes, kindly share it with me.