Skip to content
View in the app

A better way to browse. Learn more.

Enpass Discussion Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Problem with Safari extension on Mac Monterey

Featured Replies

On Mac monterey, since last updated I have this issue that recovers when restart Enpass Application and then is back again after a while

The picture describes the issue, the dialog opens but the passwords area is 25% of the entire surface and is not usable.

Macbook pro 13" 2016 retina.

RA

image.thumb.jpeg.c3c629ea3b4f39f39ba7796f78c5a821.jpeg

Hi @rabati

To assist you better with your query, please share the below details with me and I'll get this checked for you -

  1. The version of the Enpass app, OS, browser and Enpass Extension you are using.
  2. Have you downloaded the Enpass app from the Mac AppStore or our official website?
  • Author
33 minutes ago, Abhishek Dewan said:

Hi @rabati

To assist you better with your query, please share the below details with me and I'll get this checked for you -

  1. The version of the Enpass app, OS, browser and Enpass Extension you are using.
  2. Have you downloaded the Enpass app from the Mac AppStore or our official website?

1) MacOS Monterey 12.3.1, Safari 15.4 but also same problem simultaneously on Chrome 101,

2) Enpass 6.8.0 Mac Store

3) I use a secondary monitor Philips NON retina, maybe the issue could be retaed to move a browser windows from retina to non retina monitor.

Then

- restart enpass applocation restore the system

- open enpass windows, and logging in seems to temporarily solve the issue.

cheers.

 

Hi @rabati

Thank you for sharing the details.

I have forwarded your concern to our dedicated testing team. As soon as they update me regarding this issue, I will be sure to notify you on this forum. Thanks for your patience in the meantime.

#SI-2837

  • Author

ok thanks for quick support..... seems really ralated to two monitors...

 

 

Create an account or sign in to comment

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.