I am having some difficulty with using Enpass with ChromeOS. I have the android app Enpass install and the Enpass extension installed in Chrome.  In the android app, I attempted to do the following:

1. In the android app's settings -> Autofill -> Android Autofill Service. I toggle it and it and tries to set enpass as the android app. When I tried this, it display a dialogbox saying "Make sure you trust this app". When I press OK, the checkbox is not checked. It only gets check if I set the autofill service to none.

2. Toggle "autofill in chrome browser". This connects to the chrome extension.

 

The problem is that connection keeps being loss. what am I doing wrong and why doesn't step #1 work?

 

 

Hi @paulsiu

Please share the version of the Enpass app and OS you are using and we will get this investigated for you.

Chrome OS: 119.0.6045.192

Enpass Android app: 6.9.3.892

Chrome Web Browser Extension: 6.9.3

 

I also clear the browser cache, but that did not resolve the issue.

Hi @paulsiu

Thank you for sharing the details.

I have forwarded this concern to our dedicated team and they are investigating this concern on your behalf. As soon as I have any updates on this matter, I will be sure to notify you. Your patience in the meantime is greatly appreciated.

#SI-3561

Hi @paulsiu

We were able to reproduce the bug on our end, due to which this issue is occurring, and a fix will be available for this concern in the future Enpass update. Kindly bear with us until then, and your cooperation in the meantime is appreciated.

 

OK, Thank you. I will be waiting eagerly for the fix.

Hi, I am following up to see if Enpass has a fix for this issue?

I am also unable to get Enpass to work on ChromeOS.

I am asking again to see what the status is. It feels like that this fix request has been abandoned.

We truly appreciate your patience, and as discussed previously, our team has confirmed that the issue is definitely reproducible at our end. However, the fix is still being worked upon. I certainly understand that the rollout of the fix is taking more time than expected, but rest assured, Enpass is aware of this. Let me share this feedback with the team to prioritize it accordingly.

 Hi I am following up again to see if there is any progress on the bug.

I am reporting that this issue has been fixed for me.

Thank you for confirming, We’re glad to hear the issue is now resolved.

We’ve marked this thread as resolved. If you encounter any further issues or have any questions, feel free to start a new thread or reach out directly.

Thanks for being part of the Enpass community!