Skip to content
View in the app

A better way to browse. Learn more.

Enpass Discussion Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Issue with autofill on Firefox and DKB

Featured Replies

HI,

I'm using Firefox 126.0.1 (64-bit) wirh enpass plugin 6.9.4.1 on a Mac M1 running Sonoma 1.4.5.

When I  login to my bank account (https://banking.dkb.de/login) and try to login with clicking the Username field, the proper credentials from Enpass are shown from the plugin, but when I click this entry, the Username field stays empty and nothing happens.

When I try a right click in the Username filed and select Enpass from the context-menu, and then the same entry, this works.

I experience this problem on the DKB site only. Any hint, how to solve this on my side?

Best
Achim

Thank you for sharing the details and your efforts in providing information.  
I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. 
Thank you for your patience, and feel free to provide any additional feedback. 
If you have any further questions or concerns, don't hesitate to let me know. I'm here to assist you! 
#SI-3851

  • 1 month later...
On 5/31/2024 at 11:18 AM, 4chim said:

 

HI,

I'm using Firefox 126.0.1 (64-bit) wirh enpass plugin 6.9.4.1 on a Mac M1 running Sonoma 1.4.5.

When I  login to my bank account (https://banking.dkb.de/login) and try to login with clicking the Username field, the proper credentials from Enpass are shown from the plugin, but when I click this entry, the Username field stays empty and nothing happens.

When I try a right click in the Username filed and select Enpass from the context-menu, and then the same entry, this works.

I experience this problem on the DKB site only. Any hint, how to solve this on my side?

Best
Achim

Same here. FF 128.0.0
It works with Chrome though.

On 6/4/2024 at 11:25 AM, Amandeep Kumar said:

Thank you for sharing the details and your efforts in providing information.  
I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. 
Thank you for your patience, and feel free to provide any additional feedback. 
If you have any further questions or concerns, don't hesitate to let me know. I'm here to assist you! 
#SI-3851

I have the same issue. FF 128.0.0, Somona 14.5, Apple M1 Pro 16 GB 2021.
It works with Chrome 124.0 and Enpass 6.9.3 though.

I guess it's related to how DKB supports FF. I worte a ticket to DKB but didn't get a reply. Maybe you can find out what they do differently in FF than in Chrome.

Create an account or sign in to comment

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.