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Enpass Quick Unlock Does Not Work (Windows Hello or PIN Unlock not working)

nigerianking
in Windows

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When I set Quick Unlock to either Windows Hello or PIN unlock it only works for a few minutes, and then it asks for the master password again constantly and never asks for PIN unlock or Windows Hello unlock. How do I fix this. I did a quick search online and I'm not the only one with this issue recently. 

Please follow these steps to troubleshoot the issue:

  1. Open Enpass, go to Enpass > Security, and disable then re-enable "Pin"

  2. Restart your device and share your feedback

Note: Unlocking Enpass using the PIN only works when the app is running in the background. Otherwise, the master password will be required.

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