February 15, 20251 yr I have a premium version of Enpass. On my Mac and on my iPad, it shows correctly "Enpass Premium". But on my iPhone, it says, it is only "Enpass Pro". The registered email is the sam on all devices. How can I restore my Premium version on the iPhone?
February 17, 20251 yr To resolve this issue, we need to check your purchase history. Please drop us an email at support@enpass.io with your registered email address. Looking forward to your email!
February 18, 20251 yr Author Problem solved with support team. The registered email is case sensitive. After switching to Email only with lower case, everything runs as it should. Thanks to the support team.
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