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My FACE ID No longer wirks

Debbie
in iOS

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I have loved this app, but I now am required to enter my Master Password every time I want to use the app. It’s a long password and I have to look it up every time, which now makes the app inconvenient to use. I verified that my iPhone has permission for the app to use Face Recognition turned on. Can you please help?

I've reported this issue to the technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them.

#SI-4273

  • 2 months later...

Ensure that Face ID is turned on in your device’s settings as well as within the Enpass app.

If the issue persists, please share the below details:

  1. OS version of the device.
  2. Enpass app version

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