Team, one of my devices just got build 6.11.13 (2032) a few minutes ago - and only one of them. None of the other PCs are picking that up yet, they're all still on 6.11.13 (2028) - where Hello works as expected.

Since I can't repro on the other devices, I have to assume there is a bug in (2032).

SYMPTOMS:

• Occasionally, the Hello Button will show up on the Enpass lockscreen, occasionally it won't.
• When I click on it, it just disappears and nothing else happens.
• After unlocking with my master password, I am unable to turn Windows Hello ON in the settings. Clicking it causes the box to briefly flash, but the setting won't stick.

 LMK if I can help troubleshoot this.

Edited July 25, 2025Jul 25 by Damasta

Thank you for reporting this issue. I’ve passed the details to our technical team so they can take a closer look. We’ll keep you posted here with any updates, and if we need further information for probing, we’ll be sure to reach out through this thread.

SI-4440