August 31, 2025Aug 31 I had been getting very upset that Enpass stopped auto filling UserId and Password on my desktop computer (Microsoft Edge browser). I had even deleted the Enpass Extension and reinstalled it several times to no avail. I finally saw that there was another password extension installed so I deleted it and Enpass began working again. It still doesn't work like it used to but it is working part of the way. It now fills the userid but doesn't do the password. Do you have any ideas what I need to do next?
September 1, 2025Sep 1 To help us investigate further, could you please provide a few more details about the issue: Enpass extension version on Edge A short video of the behavior (if possible) You can send these details to us at support@enpass.io so our team can look into this more closely. NOTE- Please hide or blur the sensitive info while recording video.
September 1, 2025Sep 1 Author I just tried to send a mp4 file to support@enpass.io and it was rejected.
September 3, 2025Sep 3 Due to a minor glitch, MP4 attachments were initially rejected by our ticketing system. We sincerely apologize for the delay this may have caused. Please be assured that we have now received your email and will respond to you as soon as possible via email.
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