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connecting new vaults

Petesmithy
in Enpass Support & Troubleshooting

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I have created 2 new vaults. In attempting to connect them following the standard instructions "To add an existing vault" only takes me to open a fresh iteration of Enpass. All I want to do is connect and sync them.

PXL_20251117_204559126[1].jpg

It appears you have installed two instances of Enpass app on your device. Please verify and uninstall the Enpass app which is not setup, keeping the one instance which you are connecting to the cloud account.

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