Upgrade from Individual Plan to Lifetime Plan

Hi, I currently own two individual plans (subscriptions) and just bought two lifetime licenses.

I still have some moths left on the individual plans and would like to pass them to my sister, so she can use Enpass and hopefully to buy a license after it expires.

However, the individual plan subscription is still active and I can't remove it from my user.

A couple years ago, I had a Family license, that was canceled in 2023 as shown in the page https://enpass.onfastspring.com/account under "Subscriptions", there ist also shows that the individual license is active. In the tab "Orders" I see the newly purchased lifetime license.

However on the page https://console.enpass.io/#/dashboard, I only see the family plan, showing two active license, but also that it renews starting on 2024, so it is not active anymore. I can't change anything, except disable my user. Same in the Enpass App on my PC, I still se the Family Plan.

How may I assign the new lifetime license to my user and assign the individual license with left months to a new user?

How can I change the information in the Enpass App?

Thanks and best regards,

Roland