I have one small issue with the iOS app: It does not sync automatically.

I have to manually go to Settings > Sync, and it immediately starts sync'ing. Is there a way to set a sync interval, e.g., every hour? Or can it be set to sync immediately when something changes?

This is with Dropbox as storage, not sure how it behaves with other cloud providers.

@ThomasG

I have the same issue, I think:

In Enpass 5 the auto-sync was working fine (at start or when there are any changes made). So I think it's just a bug and the devs get it hopefully fixed in the next versions.

I have noticed the same problem. Any fix please? Mine is iOS 12.1.3 with Dropbox Enpass 6.

@HK Office

Did you test with the latest Enpass update? At first sight, it seems for me that iOS sync works a bit better than with the previous version.

Just to correct myself: no, even with the latest version (6.0.4) the sync is not working properly and I still get errors and have to manually trigger the merge process.

Hey guys,

Sorry for the inconvenience.

Our QA team is already looking into this issue. 

Thanks for your co-operation.

I'm also experiencing this same issue.  Was there any resolution?

Hey @Andrew Myers

Sorry for the trouble you are going through.

Please share some more info so that we can help you better.

• On which all devices (along with OS version) are you using Enpass?
• Which Enpass version are you using on each device?
• Which cloud services are you using to sync?
• Are you getting any error message or code while syncing?
• Does the Date and Time setting set to automatic on all devices?

Thanks for your co-operation.

I have the same problem.

1. Two iPhones X, running OS 12.2

2. iOS is running Enpass 6.0.6 (234). Windows Desktop is running the latest Enpass version.

3. iCloud

4. No error messages. As mentioned by the OP, the sync works fine, except it does not sync automatically, behind the scene, as soon as any change is detected. I have to open Enpass on iPhone and wait for like 10-15 seconds for Enpass to sense that it needs to start syncing and then the sync circle starts and the sync is done. Most of the time when I am on a website, trying to enter the password and that automatically takes me to Enpass, it will not find the entry for website on enpass, because the sync was not done previously.

5. Yes the date and time setting is automatic on all devices.

Hello.

iOS - 12.2 on iPhone 6 Plus.  Enpass version 6.0.6

Windows 10 Professional.  Enpass 6.0.6 (322)

File is hosted in Dropbox.

Date and time is automatically set on both devices (both appear to be showing the correct time in my timezone - Australian EST)

The error shown is below in the first screenshot.  If I click Resolve Now I see what is shown in the second screenshot. Merging seems to resolve it but the problem seems to constantly reappear.

Edited April 23, 20197 yr by Andrew Myers
Clarify date and time are automatically set

Hey @Andrew Myers 

Sincere apologies that the issue took more time than expected. It's been resolved, and an update v6.1 with the fixes will be rolled out soon. Meanwhile please click on the Merge button.

Thanks for your co-operation.

Hi - thanks for letting me know.  Andrew.