Kev_
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Posts posted by Kev_
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Hi,
I bought a Lifetime Premium license on the website but I used the wrong email address to link the license to. I logged in to the Enpass iOS app with my old email address and clicked change but it didn't transfer the license over - it just created a Lite account using my new correct email address.
I sent an email to support@enpass.io containing my old email address (with the license linked), the new correct email address & a PDF with my purchase confirmation. Got assigned ticket number ECS-22510. Will support be able to transfer the license to the correct email address?
Thank you.
EDIT: Support fixed it. Thanks!
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Cannot delete iCloud file xxxx.in.sinew.Walletx
in Mac
Posted · Edited by Kev_
I'm seeing similar behaviour on my partner's MacBook.
So on her MacBook we deleted iCloud data through Enpass settings & uninstalled Enpass completely by dragging it to Trash but it appears there are still leftovers:
It's not that big a deal but since the app is not in use anymore it would be nice to be rid of all traces of it on her computer (and in the iCloud Setting "Look me up by email"). The aforementioned directory does appear to be empty in iCloud though.