Same problem. What really worries is, how does a security password software program become released onto the market place with so many bugs? I used then purchased 'LASTPASS' when it was originally released. Not one user error was encountered. I am still using it after all these years (9) A bug was reported that allowed a possible hack. It paid the bug discoverer $1,000 and closed the hole that day. What responses are we getting with Enpass? Because of the plethora of bugs ( possible hacks..backdoors? ) I am removing all identity to the software from my systems. With some heavy editing of the 'registry' I would advice everyone to seriously look at their own installations. Especially where bugs are encountered.