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Posts posted by Ole

  1. I reinstalled Enpass again and put only WebDAV-Vaults in. Now this are only 11 vaults. It crashes again, after I went up from 5 to 11 vaults.


    Thread 24 crashed with ARM Thread State (64-bit):
       sp: 0x000000016db09290   pc: 0x0000000102c6278c cpsr: 0x80001000
       far: 0x0000000000000018  esr: 0x92000006 (Data Abort) byte read Translation fault

    1. i have 19 vaults: 1 iCloud, and 18 WebDAV
    2. using only cloud sync via iCloud and WebDAV
    3. the app crashing when open, regardless what I do - when I do nothing, it crashes too. It seems to crash, when the app tries to sync with the vaults

    When I set up the app new with iCloud private relay off, it worked till I turned private relay on. Then the crashes appear. Then I deleted the app and all preferences und set up new again with private relay on. It worked 2 days, then it crashed again. I changed nothing. It may have something to do with this function, but what do I know? Enpass is not usable for me since then, but I need it.

  2. I have completely reinstalled Enpass. Unfortunately, it always crashes after a few seconds. The behavior did not exist before until version 6.7.4! Attached is the crash report.


    Translated Report (Full Report Below)

    Process:               Enpass [1600]
    Path:                  /Applications/Enpass.app/Contents/MacOS/Enpass
    Identifier:            in.sinew.Enpass-Desktop
    Version:               6.8.2 (1082)
    App Item ID:           732710998
    App External ID:       850164998
    Code Type:             ARM-64 (Native)
    Parent Process:        launchd [1]
    User ID:               501

    Date/Time:             2022-06-21 21:51:50.1846 +0200
    OS Version:            macOS 12.4 (21F79)
    Report Version:        12
    Anonymous UUID:        88945697-49E3-18E4-02B2-2239B2CC44E7

    Time Awake Since Boot: 280 seconds

    System Integrity Protection: enabled

    Crashed Thread:        42

    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000018
    Exception Codes:       0x0000000000000001, 0x0000000000000018
    Exception Note:        EXC_CORPSE_NOTIFY

    Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
    Terminating Process:   exc handler [1600]

    VM Region Info: 0x18 is not in any region.  Bytes before following region: 105553552211944
          REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
          MALLOC_NANO              600019fc0000-600020000000 [ 96.2M] rw-/rwx SM=ZER  

  3. A complete deletion (with all files and settings) and reinstallation has now solved the problems here as well. This is the only possible solution, because unfortunately you are no help. Whether you don't want to or can't, I can't say.

    But what remains to be said: Your update routine sucks and forces users like me - there are more of them - to put a lot of time into the new installation.

    You can close all my tickets.
    I hope that doesn't happen again!

    • Like 1
  4. I can't add Enpass manually. In past Versions this has not been necessary.

    The error lies in the faulty update routine. The existing settings are not applied correctly and lead to errors. I don't understand why you don't test something like this properly! I don't get it.

    The new version 6.8.2. has exactly the same problems:

    1. Touch ID doesn't work. The query window appears, I put my finger on and still have to enter the password EVERY TIME.
    2. Registration is missing: I have to re-enter the registration after the update. After exiting the app I have to do it again EVERY TIME. This can not be!
    3. ALL vaults forgot the sync. I recreate the sync. When restarting the program: FORGOTTEN EVERYTHING AGAIN!

    I don't understand what kind of quality management you have, but how can such a piece of shit be released?

  5. Deleting the program and completely reinstalling it solved all the problems: Face ID works again, as does the synchronization. Unfortunately there was no other way. It only costs me 2-3 hours of my life to put in all 30 Vaults again. Hahahaha...

    As a note for the programmers: you would have to change something in the update routine. The existing settings are not applied correctly and lead to errors. THIS is the solution, focus on it!

  6. With version 6.8.0 the program always crashed within a few seconds. That is no longer the case with 6.8.1.  But other problems occurred: on my MacBook Pro M1, Enpass forgets the registry and all sync settings. If I register again, it will not be saved. Touch ID won't open. But if the settings aren't saved and the sync doesn't work, then it's unusable. A rollback to 6.7.4 solves all problems and it works properly again. Please accept the problems! Thanks.

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