Hello,
I'm running Windows 11 Pro 22H2 (App version: 6.8.5 (1239)) and iOS 16.4 (App version: 6.8.6 (684)).
When I attempt to update any login credentials on either Windows or iPhone, and run a sync between devices, my credentials get reverted back to the previous settings.
I have tried iCloud, OneDrive, and Wi-Fi Sync with the same results. The only way I get it to work is to:
make a local backup
completely remove all data, settings, and cloud backups from Windows and iPhone apps
reactivate my account
restore from backup
update the credentials
setup any type of sync (iCloud, OneDrive, Wi-Fi Sync)
activate app on my other device
sync the accounts again
Even after doing all that, when I attempt to edit a credential, I have to start all over again. I have tried closing the app on either device, updating the credential, sync it and back it up on the cloud, open both apps and sync, but to no avail.
I don't understand why this is happening. Could someone give me some advice, please?