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Posts posted by My1
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I am german myself but that's interesting
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I am german myself but that's interesting
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1 minute ago, freibeuter said:
So in the iOS app as a pro user it says that I have access to everything - lifelong. Clearly even if they promise something it isn't worth the word.
you have a screenshot for that?
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18 minutes ago, TREMOR said:
Why waiting for an answer? They wil say 'we will not make a platinum version'. And after that they will make diamond features and they didn't lie. That's why you can't trust them anymore.
well I have tried to get them to state something that they cant resily run away here:
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On 12/18/2020 at 2:49 PM, Garima Singh said:
Hey,
We understand your concern.
Premium users include Premium subscribers and Premium One time buyers. Both the groups will be treated the same and will get Premium features without any additional cost.
can you (or someone else from the team) write that last sentence again but replace the last instance of the word "premium" with "all"? so it says that they get all features without additional cost so we have an actual promise you cannot ride back on it.
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19 minutes ago, John Doe said:
What is Enpass Ultimate, Superb or Diamond package? I haven’t seen that anywhere on their website
an ironic spin on the idea that there are now two tiers of paid users and nobody knows whether or not this will happen again
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wait there's a reduced rate for the first year in Korea? okay...
because at least when I look at the pricing page it's 21,49€ per year, and yes that's over twice of what pro originally cost
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21 hours ago, Garima Singh said:
Hey All,
Last year, while launching a new subscription model, we ensured that Pro users do not have to pay again for subscriptions and rather enabled them to use their Pro license across all their devices. So, you never have to pay for Pro features you have already purchased, and we will continue to add more Pro-features without any additional cost. One of those Pro-features would be sync over WiFi.
However, with premium features, we are providing Breach Monitoring and 2FA supported features, which requires us to put in recurrent effort in the workforce and financial resources to keep the service updated. We would have liked to offer these services free of cost to Pro users, but unfortunately, we cannot cover the cost from one-time pro licenses. Building, and maintaining, a Breach Monitoring service takes considerable effort and resources but we’re happy to bring a premium service like that to offer additional security to our users.
Thanks for understanding.
sure but what makes sure that newer features down the line might exclude Lifetime premium users? I mean recurring costs is an argument against anything lifetime.
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kinda yeah at least they stated that the new Lifetime plan will include the new stuff, but if you dont need those you dont need to rush
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3 minutes ago, kyle said:
First of all, we express our regret for offering the subscription function to pro users.
As an initial user of enpass, it is very upsetting to divide pro users and premium users to share functional benefits.I have two pro licenses, but if this is the case, add a one-time payment feature that allows pro users to upgrade to premium. And it is not known whether this type of discriminatory function use update will occur in the future through this update. Enpass's updates are now hard to trust.
I don't think this kind of discrimination is right. Please refer to the user's opinion.
well there is a one-time option. the like 70€ lifetime option
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On 12/12/2020 at 5:36 AM, ExEPProHappyUser said:
Now pro users think they don’t need this features but maybe next year apple releases faceid for macs and than Enpass Team will get a big smile. A feature every Mac user would like... and jippey, we can offer it as „premium plus professional squeez„ feature. They will find a way to get again money
well that would leave a REALLY bad taste, I mean the idea that things like 2fa recognition which requires cataloguing sites and checking for password leaks also is dependent on online services and therefore create cost (assuming they arent just directly using the pwned passwords API, someone should maybe look into that) needing recurrent costs is kinda legit tbh
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Okay, at least something, although before the subscription came at least @shiQzaL said that it was promised that a subscription wont come (sadly I have no source on that), then it came totally axing that idea, but with the promise that pro users wont have to pay again (which we have linked above), which was at the very least sidestepped by the new premium moniker, which as said is not helpful for trust, but for the specific feature set understandable.
regarding the reveal of the new features with all its implications a bit before the beta as an announcement of the current plans and that it's tested in beta soon, or whatever would have helped at least not make it completely ridiculous
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@KMSWZ playing devil's advocate, I would say that the premium features might not technically be part of the app itself. but yeah it obviously was not a overly nice decision, also some chop logic: The new feature's arent PRO features, but PREMIUM Features. (I am fully aware of how stupid this sounds)
@Vikram Dabas 2 Questions that are unanswered:
1) on what basis resides the claim that premium one-timers are not having to pay for stuff again and how are users supposed to trust that, as technically speaking, you could throw in a "deluxe" feature set next year and expect payment for these again.
2) why the stealth? As said I havent found an announcement or anything really, there was just the update and then the news reporting on some german tech news site.
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7 minutes ago, Kashish said:
As promised, the existing Pro users will continue to enjoy all the Pro features without any additional cost. We will keep on polishing the app with new updates. Furthermore, we will continue to add more Pro features in future at no extra cost.
well it better be, that's what was promised after all.
8 minutes ago, Kashish said:However, with time we have to release features that make Enpass better, with added security and productivity which requires recurring operational costs. Hence these overheads are difficult to cover from a one-off cost of Pro-license, and that is why we need monetary inputs from users at a minimal cost.
while I can understand that, the first reveal should NOT have come from a semi-random german tech blog, but rather be announced in advance, while the entirety of this should have been explained in detail instead of just stealthing this in, it's not just the facts themselves that make you look bad, but in my opinion at least the way the facts were presented as well, there was no indication on the forum, no blogpost, no official sources at all, only screenshots from the app.
10 minutes ago, Vikram Dabas said:Hi @My1
New one-time license will be treated as Premium subscriber.
okay that's nice to know although obviously you know how this sounds considering the previous statements regarding pro, also at least on the forum there's one commenter who stated that he has the new one and still got asked.
also considering that recurring costs are the reasoning for the new paywall for old users, who says this wont change next year, especially since it's just a bit over a year since the subscription happened and the promises were made.
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while I can understand the move from a financial perspective, the only thing enpass has to get and keep users is reputation and trust built on that, as the thing is not only paid but also not open source which obviously means that people cannot be certain of ANYTHING really on enpass and going around past promises in a semi-stealth manner is definitely not helping with that.
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14 minutes ago, shiQzaL said:
...never introduce a subscription.
oh that sounds hilarious, you have a place to quote that? This would be a fun blog post
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5 minutes ago, shiQzaL said:
If they decide to let the pro-users pay again, I'm gone. There are still enough other good alternatives. They break their promises again
what was the first broken promise, considering you say again. although not saying I couldnt have predicted this.
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as well as how the users of the new Lifetime License will be handled. because if your promises age like milk that is not overly awesome and since all you have is trust and a reputation (as there is no source or anything, destroying that trust is totally not helping
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well that just aged like milk.
https://stadt-bremerhaven.de/enpass-passwort-manager-moechte-pro-nutzer-zur-kasse-bitten/ (german but TLDR, they want money for some new features)
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you need to read my message entirely, and in the context of enpass being an offline-first password manager.
for access to data online 2FA is totally useful and awesome, but if you have the data already like your enpass vault on your computer, TOTP and the likes cannot add to the encryption due to the dynamic nature of the codes.
you would need something like a smartcard with encryption keys for proper 2FA on offline data.
a code that is dependent on the time like on TOTP, or dependent on several factors on U2F cannot be used to add encryption since you cant get that same code/data later on to add that to decryption.
sorry for posting a link to my blog but I explained this in depth over there: https://blog.my1.dev/steganos-privacy-suite-19-is-a-joke
TOTP and many other dynamic code formats can literally only be used to allow or deny access to something, however when the data is already sitting there, just encrypted, there's nothing you can allow or deny, as you could just either hotwire the checks in RAM to skip that part or decrypt the wallet yourself outside the password manager
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On 8/12/2020 at 4:14 PM, Ankur Gupta said:
The request to add the second factor in authentication is something that is not required for Enpass because of its offline nature. Since the data is not saved on our servers, there is no requirement of the second factor for its release
I wouldnt even say no requirement but most common 2FA used in the web (TOTP, SMS, U2F) would be pure snakeoil as they couldnt contribute to the encryption in any way
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you have to say you already have got it and confirm your email address to access the pro ver
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couldnt you just use "sign in with apple" and the rest would happen automatically? same as what is possible with google?
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they dont ask you to pay again, in fact even people like me who could get the android version for free get full access now on all platforms:
basically you just say already registered, sign in, click sign in with google and boom.
Squeezing Pro User?
in Purchasing Enpass
Posted
maybe they are adjusting a little for the apple tax?