KidC73

On 8/2/2018 at 1:54 AM, Vikram Dabas said:

Hi @KidC73

Thanks for providing the information. One of the possible reason might be that you are using Canary browser for the cloud authorization. Please retry by making Chrome (Stable version) as default browser.

Makes no difference. Using stable chrome still won't back up to Google Drive. Regular Enpass works just fine on wither Chrome or Canary. 

On 7/23/2018 at 10:18 PM, Vikram Dabas said:

Hi @KidC73

For quick troubleshooting re-enable the sync on your device. If the issue persists then share the following information:

• The number of items and attachments in your database.
• The default browser in your Android device.
• Does this issue occur only with your Android device?
• When does this issue occur- while restoring the database from Welcome screen or enabling sync from the app settings?

Hi @Vikram Dabas

× It's the back up of all the passwords. Probably 50 or so. 

× Canary (chrome beta) 70.0.3508.0

× I only use enpass on Android. 

× when trying to set up sync on the app. It's always displays "last sync attemp " never a date for a back up. And a back up never appears in the drive folder. Regular enpass works fine. 

I was able to "restore" all the passwords from regular enpass to the beta on a local file.

Chrome... I use Canary beta. This make the beta 6 unusable at this time. 

Drive not working for me either. Back out and redid everything. Disconnected the drive and reconnect... Never completes back up. 

Authentication not working for me on Android 8.0 and using Google Drive. 

Always says:

Last attempt:

Xxxxxx

Last attempt:

Xxxzx

It never seems to compete a back up.