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Dave 003

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Dave 003 last won the day on March 1

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  1. Tested and it is working really fine now! Thank you very much!
  2. Almost two month without any reply coming from the developers... Miguelhg, I don't speak Spanish but if you understood my English before you will understand again. I hope that this can help you. I've followed this tutorial here: https://www.enpass.io/support/enpass-looks-too-small-or-big-on-my-display-how-can-i-fix-it/ None of the values in the tutorial worked for my computer. I've tested a lot of them and, for my computer, there is no perfect solution using the tutorial BUT it is looking less terrible and it is more easy to use: QT_AUTO_SCREEN_SCALE_FACTOR = 2 QT_SCREEN_SCALE_FACTORS = 1.25 P.S.: To the developers: I've developed with QT in my last job and it was one of the most terrible experience of my life. Now I can see the problem. My team and me got a very important conclusion: QT means problem hahaha
  3. I use Windows 10 and my computer resolution is 4K UHD. I never had this resolution before and, at the beginning, I was facing some problems using some old software that I have. Usually you just need to right-click the shortcut and change in the properties some option to make Windows work properly with the software. Usually the error is just that the user interface in this softwares will be shown in very small size, small text, etc - because of the "standard" resolution that the old software have. Now, my problem is that the items are being shown in wrong places. Text are in horrible resolution, and it is being very very hard to use Enpass. I tried to find the exe file to change the way that Windows show the software, but since it is not a "C:/program files" software it is not possible. I've uploaded some images showing the problem, that is more related to wrong places that the text and icons are, and in the menus usually the mouse have to point to a different place to have access to the right menu. The submenus have the same weird behavior of showing icons and text in different places. Thank you!
  4. Hello @Anshu kumar, And if I tell you that all the problems that I've faced here was because I had a problem with Google Chrome? My computer had 3 installations of Chrome. I don't know if it was a Windows 10 rubbish auto-update system (I really hate windows update) or a mistake made by the Google Chrome update system. Chrome wasn't being able to update itself (and showed none information about that). I uninstalled as usual, but the Chrome still could be selected as the default browser. I ran CCleaner and cleaned the registry but the problem still was there. Then, I deleted a folder with a very strange name: osrssupdate.exe (yes, with .exe). I deleted it from Windows32 folder because that folder only had things related to Google Chrome. And "CCleaned" again. After that, guess what? Chrome still appeared as an option to be the default browser. Then I went into AppData folder and looking there I've found more Google Chrome browser. Deleted the folder, CCleaned and now Chrome has gone finally. Then, reinstalled everything and all now is updated and working. The problem here is finally solved. I have no words, thank you very much for all your help!
  5. Hello @Anshu kumar That's it! Perfect! Sorry for the late reply. I've set in windows 10 the default browser to Edge and tested. Worked. Then, I've noticed that Google Chrome has "2 chromes" that can be set up as default browser. I attached an image to show it. Using the "first" Google Chrome the things work well but using the "second" I get the behavior that we discussed. The problem now is that the extension for Google Chrome only works if Enpass do not verify browsers. If I set to verify the extension stops to work. Thank you very much for your help!
  6. Hello @Anshu kumar. Thank you for the answer! My settings on Windows Firewall appear to be correct, as in the image attached. I was using BitDefender Free, but when you mentioned about it I also made a test: - Uninstall BitDefender - Uninstall Enpass - Clean registry with CCleaner - New Enpass installation from Windows Store Problem not solved. What really makes me feel that something big is wrong is that if I click in the HELP buttons nothing happens. Absolutely nothing. This is very bizarre. It should open a Web Page, right? I will remove Enpass and reinstall BitDefender.
  7. Trying to reply and this wasn't possible so I started another topic. The system was preventing me to reply but allows me to create another topic
  8. I really tried HARD to reply Vikram Dabas in my first topic but the "security system" first insists in say that I am a spambot. After that it starts to say that I am typing fast and needs to wait. I waited almost 30 minutes. Below is the answer that I received: So, continuing, here is the answer to Vikram Dabas: Sadly I need to inform you that this is not the problem, this computer does not use any proxy setting. The main problem is that the software is having a very strange behavior. Please imagine that situation: - New computer, fresh installation of Enpass. - You open Enpass and is asks you if you are a new user or want to sync/restore your data. If you click the button HELP at bottom left, nothing happens. - You choose to restore data and click continues. Choose any service except the Backup FIle, and hit continue. - Enpass software only shows the screen that I sent in my first post, and if you click the button HELP at bottom left, nothing happens as well. I tried a couple of times to uninstall, clean with CCleaner, reinstall, using different versions of Enpass like the Microsoft Store or win32. All this problems happen the same way. I am not using the software because I will not use it if it don't sync with Google Drive, and I am waiting to have this problem solved to buy the Android complete version. Attached is the image of my proxy settings and also the "friendly" message that the forum system showed me a lot of times this morning. Sorry for creating another topic but I really need help and, as I showed, the system was preventing me.
  9. Hello everyone, first topic here. Sorry if it is in wrong place. My problem is that I bought a new computer and I can not perform the Enpass sync setup with Google Drive. What happened was as follows: 1 - At the first installation everything went fine in the Enpass configuration, but I could not get it to work with Chrome. 2 - After many attempts to configure the extension I decided to uninstall everything and reinstall everything again (remembering it is a new computer). 3 - I could not perform the software configuration, it was locked on the screen of the attached image. 4 - I uninstalled everything, deleted the Enpass folders from the computer, cleaned the Windows Registry with CCleaner and tried an installation again. 5 - In the configuration screen of the Enpass (the image attached) the software is waiting to load the screen of the Drive. It shows nothing, even after a long time. But the loader animation indicates that the software did not crash, and I can click back to try other options. 6 - Even if I switch to the Windows Store version or the downloaded version of the website the behavior is the same. All this occurs in the same way. 7 - I believe there is a problem with the plug-in that loads the login pages since it does not display any information for Google Drive, One Drive, Box, etc. Thank you for any help you can provide.
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