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SteveNew User

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  1. SteveNew User

    Sync lost: Password of data on OneDrive is required

    SteveNew User replied to Octapus's topic in Windows
    Nice one Marbleboot, copied your fix, now seems to work a treat. Let's hope there is no re-occurrence.
  2. SteveNew User

    Sync lost: Password of data on OneDrive is required

    SteveNew User replied to Octapus's topic in Windows
    I have exactly the same problem that I reported to support the other day (Ref ECS-13697). Affecting PC (Win 10), iPhone & iPads. I was told to carry out the same procedure as Mikey2233 above, but was unsure if "Disconnect sync from all the devices" included my PC as well as phone/tablets. Queried with Pratyush Sharma, but waiting for a reply. Update: Just had an email from Enpass Support about ECS-13697 to say that as I had not replied within 72hrs (which I had), they've closed the case!
  3. SteveNew User

    How to Migrate Data from 5.6 to 6.0

    SteveNew User replied to Deyvison Rocha's topic in Windows
    Hi Deyvison Well done, thanks for that. Works fine now. They ought to make that "PC Backup restore" a bit more prominent and ensure existing users see it.
  4. SteveNew User

    How to Migrate Data from 5.6 to 6.0

    SteveNew User replied to Deyvison Rocha's topic in Windows
    Hi Deyvison I have the same problem and am following your advice above, but on version 6 I cannot find anywhere to import a back up. the nearest I can get is File>Import, but the Enpass file it allows is a JSON file. Can you point me in the right direction please

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