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CLC

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CLC last won the day on July 7

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About CLC

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  1. Thank you for your reply. As I will be offline for the next couple of months, I am unable to continue testing and we will need to pick this issue up again in September. Best wishes.
  2. Hi Garima, Point 2. of my original post said "I have tried disabling the firewall, but that made no difference. In any event, Enpass has specific permission to penetrate the firewall, so that is not the problem." I just uninstalled the program again; used Revo uninstaller to remove the remnants; used CCleaner to clean the registry; manually cleaned the registry by removing all references to Enpass ... then reinstalled the program. No change. I tried again with the firewall disabled, with the same result. I have attached 3 screenshots showing the firewall disabled, Enpass having the rights to traverse the firewall, and the error which still comes up - SSL connect error. None of my other programs are having a problem connecting to the internet. What other settings could prevent Enpass from connecting?
  3. Garima, the Check if Pwned test comes up with the message "SSL connect error". All the other applications on my computer are having no problem connecting to the internet, so this problem seems to be specific to Enpass. I am able to connect to Enpass on my other devices (eg. Android phone.) without any problem.
  4. Hi Garima, As I mentioned in my original post, there is no firewall or antivirus blocking the program, of which I am aware.
  5. I am running Enpass on Windows 10 (version from the Microsoft Store). It has suddenly stopped syncing with Dropbox, although had been working previously. I eventually uninstalled and reinstalled the program, but still have the same problem. 1. I can connect to Dropbox and Enable access successfully. When I select Open Enpass Password Manager in the browser, the Enpass App then tries to connect to Dropbox but returns the message: "Error while restoring data". Everything else is working normally, including network connections etc. 2. In the absence of the Dropbox link, I restored from a local backup and then tried to register. Interestingly, when I tried to register the installation, Dropbox returned the message "No Internet Connection"! Yet, my internet connection is working just fine. I have tried disabling the firewall, but that made no difference. In any event, Enpass has specific permission to penetrate the firewall, so that is not the problem. So if the internet connection is working, and the firewall is not the problem, why can't Enpass see/use the internet connection? What can I do to get Enpass to connect with Dropbox again? Thank you for your help.
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