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Posts posted by CLC

  1. Hi,

    When I open Enpass, I am now met with a large, intrusive display showing the results of the Audit, in four sections (Compromised, Identical, Weak, Expired).  While the Audit is a useful feature, I do not want to look at it every time I open password, or open an item.

    Can you add the option not to automatically display the Audit results?  It would be helpful if I had the option to only display the results when I turn the feature on.  Else it is a distraction, and actually trains me to ignore the warnings, as they are always present.  You may simply want to highlight new additions which fail the audit, so users can decide whether they wish to take action or not.

    In fact, many of the warnings are actually incorrect due to the manner in which I use Enpass.  I record many of my passwords using a coded entry, which Enpass misunderstands to be a weak or compromised password, when it is simply a memory aid for me.  Ideally, I should be able to tell Enpass to ignore these passwords when running the audit, much like you can tell MS Word to ignore a word in the spell checker, when the spell checker fails to recognise something.

    Thanks for your help.

    • Like 1
  2. Hi, I had the same problem.  Enpass Password Manager exised in Task Manager but no window showed up.  Enpass could be used from within the Taskbar, but it was not possible to open Enpass in a Window.  I was having the same problem on both the Microsoft Store and Standalone versions of Enpass - the window would not open.

    My solution was to run Revo Uninstaller and do a "Forced Uninstall" (Advanced) of Enpass, cleaning out all reference to the program.  After this I reinstalled Enpass from the Microsoft store and it now runs normally again.

    • Like 1
  3. Hi Pratyush,

    I am back now and still need to resolve this problem. 

    I disabled the Win 10 Firewall (Defender) and also checked the Enpass has permission to traverse the firewall.  Outbound rules permit Enpass to communicate.  Disabling the firewall makes no difference and Enpass is still blocked.  Enpass is the only program which is unable to reach the internet.

    When I check the password If Pwned, Enpass still replies with "SSL Connect Error"

    Please see Screenshots attached.

    How can we fix this?

    Thanks for your help.

    Firewall Off W10.jpg

    Firewall Permission.jpg

    SSL Connect Error.jpg

    Outbound Rules.jpg

  4. Hi Garima,

    Point 2. of my original post said "I have tried disabling the firewall, but that made no difference.  In any event, Enpass has specific permission to penetrate the firewall, so that is not the problem."

    I just uninstalled the program again; used Revo uninstaller to remove the remnants; used CCleaner to clean the registry; manually cleaned the registry by removing all references to Enpass ... then reinstalled the program.  No change.

    I tried again with the firewall disabled, with the same result.  I have attached 3 screenshots showing the firewall disabled, Enpass having the rights to traverse the firewall, and the error which still comes up - SSL connect error.

    None of my other programs are having a problem connecting to the internet.  What other settings could prevent Enpass from connecting?

    Firewall OFF.jpg

    Apps through Firewall.jpg

    Pwned - SSL connection error.jpg

  5. I am running Enpass on Windows 10 (version from the Microsoft Store).  It has suddenly stopped syncing with Dropbox, although had been working previously.

    I eventually uninstalled and reinstalled the program, but still have the same problem.

    1. I can connect to Dropbox and Enable access successfully.  When I select Open Enpass Password Manager in the browser, the Enpass App then tries to connect to Dropbox but returns the message: "Error while restoring data".  Everything else is working normally, including network connections etc.

    2. In the absence of the Dropbox link, I restored from a local backup and then tried to register.  Interestingly, when I tried to register the installation, Dropbox returned the message "No Internet Connection"!  Yet, my internet connection is working just fine.  I have tried disabling the firewall, but that made no difference.  In any event, Enpass has specific permission to penetrate the firewall, so that is not the problem.  So if the internet connection is working, and the firewall is not the problem, why can't Enpass see/use the internet connection?

    What can I do to get Enpass to connect with Dropbox again?

    Thank you for your help.

    Enpass Error While Restoring Data.jpg

    No Internet Connection.jpg

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