Darrell

Same issue resolved - Uninstall via Windows System Apps and Features - wait at least 30 mins - Reinstall via MS App Store. NOTE: Check to see if your last Auto/Manual/Cloud Backup and the date is available before you uninstall, to import after reinstall. IF not, choose alternate. method of repair.

Is it possible to have the Sync Now feature moved from Tools to the main gui.

Hi Guys It's been a while - but I finally sorted things out. I ended up doing a "System Reset" Thanks for the assistance

Hi, I am not sure whether I will receive a response, So I have posted here in the hope that someone can offer some assistance. I have been using Enpass for some years now and this is the first time I have had to seek assistance. The Error I have is contained in the picture, It just started happening. "Windows cannot access the specified device path, or file. You may not have the appropriate permission to access the item" I have tried Uninstalling the App and Cleaning the PC and Re-installing it and verifying the Firewall settings I have also tried Garima Singh's method of deleting files from the source folder and reinstalling without any success. I have noticed that when the error occurs, attempting to Open Enpass - in Windows Event Viewer: -ErrorCode 2147942405 PackageName SinewSoftwareSystems.EnpassPasswordManager_6.86.1360.0_x86__fwdy0m65qb6h2 ContainerName SinewSoftwareSystems.EnpassPasswordManager_6.86.1360.0_x86__fwdy0m65qb6h2-S-1-5-21-3027253980-148134717-3600755693-1001 - Provider [ Name] Microsoft-Windows-AppModel-Runtime [ Guid] {f1ef270a-0d32-4352-ba52-dbab41e1d859} EventID 208 Version 0 Level 2 Task 0 Opcode 0 Keywords 0x2000000000000004 - TimeCreated [ SystemTime] 2023-05-15T10:53:52.9223554Z EventRecordID 17708 Correlation - Execution [ ProcessID] 5776 [ ThreadID] 3488 Channel Microsoft-Windows-AppModel-Runtime/Admin Computer DESKTOP-3F5S57D - Security [ UserID] S-1-5-18 - EventData PackageName SinewSoftwareSystems.EnpassPasswordManager_6.86.1360.0_x86__fwdy0m65qb6h2 ImageName EnpassBridge.exe ApplicationName SinewSoftwareSystems.EnpassPasswordManager_fwdy0m65qb6h2!App ErrorCode 2147942405 Message [LaunchProcess] Microsoft Store is functioning properly and no other Apps have problems. Your ticket ID is ECS-38364. usually within 1-2 business days? Thank You for your assistance.

After purchasing Enpass Pro on PC and having also Purchased Enpass & Installed on 2 mobile phones - is it possible for me to "Sync" both mobile phones at the same time from my PC. If so could you point me in the right direction please. Regards

Hi All! I've purchased Enpass PC & Mobile and would also like to know more about adding a few new icons! I have done a little experimenting and tried converting a png to the 3 sizes that are available within the enpass ITEM's folder. 20x20 40x40 120x120 they are all pngs. I have copied them into the ITEMS folder "Misc" - I have tried giving them a similar name as the ones already in the folder e.g. 1.com.png, 1, 1.com@2x.png & 1.com@3x.png. After a little more investigating I had also found 2 json files that contain web address info related to the relevant default pngs within enpass, now I am only assuming that IF one was to want the Icon associated to the password info entered into enpass i.e. when entering your information, and wanting a special new icon associated to that info, one would enter such details into the json file similar to what has already been entered for previous icons i.e. default! That only leaves one thing left? where to I place my new icon/png? Due to licensing, Conditions of use etc I will not attempt to edit Enpass to what it was originally designed for - I am not a Programmer nor an expert! I will leave my comments here for Admin and the like to ponder over and possible include an option that can allow the user to add new icons at their leisure with zero impact on security. Regards