PIN authenticaion on Android 9

[freshfruit]

Hi, I am using Enpass on a  Huawei Y6 2019 release. It is running on Android 9 and I am using version 6.3.4.298.

My main problem is that although I set Auto Locking only to occur after 30 mins and enabled a PIN, each time I am accessing the app it is asking for the master password. this is a major inconvenience as this phone has no fingerprint authentication.

Which settings need to be modified to reliably ask for only the PIN within each 30 mins period?

 

kind regars,

[Pratyush Sharma]

Hi @freshfruit,

Sorry for the inconvenience caused to you.

I have noted down this issue and notified the QA team to look into it.

Thanks for your co-operation.

[Pratyush Sharma]

Hi @freshfruit,

Enpass for Android requires Master Password in following scenarios even if the PIN is enabled:

• When the app is closed manually.
• Device is rebooted.
• When too many apps are active in device background (in this case OS automatically kills some apps to claim memory).

If you are facing problem other than the mentioned option please do let me know.

[lender1257]

same problem on Android 10 (when the app is closed manually) - that is annoying

please change for android 9 + 10.

it should work like on Windows-PC, Apple and Android 7 !!

Thx

[Pratyush Sharma]

Hi @lender1257

Sorry for the inconvenience caused to you.

We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!