No browser extension pop-up window at all with Chrome (at least)

[sweater]

Just installed Enpass and paid for pro based on a bunch of recommendations. Running this in Chrome Version 60.0.3112.90 (Official Build) (64-bit) I get no window, popup, anything available to me as far as logging into any sites I've put into the password manager app. The app is running on my desktop, Windows 10.

If I got to a site (like amazon) where I have a login and right-click the username and password fields, I do get an option for "Enpass" but selecting that just pops a new Chrome window that goes to my homepage.

Basically, autofilling doesn't work out of the gate...

Edited August 4, 2017 by sweater

[Ezekiel]

Hi,

Did you install the Enpass's chrome extension and actived it in Enpass setting?

[sweater]

On 8/5/2017 at 4:03 PM, Ezekiel said:

Hi,

Did you install the Enpass's chrome extension and actived it in Enpass setting?

Yes - I should have specified that. Both the Chrome extension was installed, desktop app was running, and the extension was enabled in the app.

[Guest Akash Vyas]

Hey @sweater

Thanks for writing in and sharing the problem you're facing.

Please open the Task Manager on your system and check if Enpass and Enpass Helper are running. If yes,  please run this command in command prompt and share the results: 

• netstat -ano | findstr 10391

Where 10391 is the port number and if there is no output (blank), please try with other port numbers between 10391 to 10395. 

Awaiting your response.

Cheers!

[stefans]

On 08/08/2017 at 10:21 AM, Akash Vyas said:

Hey @sweater

Thanks for writing in and sharing the problem you're facing.

Please open the Task Manager on your system and check if Enpass and Enpass Helper are running. If yes,  please run this command in command prompt and share the results: 

• netstat -ano | findstr 10391

Where 10391 is the port number and if there is no output (blank), please try with other port numbers between 10391 to 10395. 

Awaiting your response.

Cheers!

I have the exact same problem, and the enpass is listening on port 10391.

 

Running Chrome 61 on macOS Sierra. No popups whatsoever.

[stefans]

Turns out its this option that blocks the popup:

[mischpoCHE]

Same problem here, Windows 10 (64 Bit).

TCP    127.0.0.1:10391        0.0.0.0:0              ABHÖREN         5064
  TCP    127.0.0.1:10391        127.0.0.1:62992        HERGESTELLT     5064
  TCP    127.0.0.1:10391        127.0.0.1:63325        WARTEND         0
  TCP    127.0.0.1:10391        127.0.0.1:63376        WARTEND         0
  TCP    127.0.0.1:10391        127.0.0.1:63386        WARTEND         0
  TCP    127.0.0.1:62992        127.0.0.1:10391        HERGESTELLT     1576

Tried a lot in the settings, but no result...

 

 

[Thomas_]

Hi, 

i have the same Problem, any solutions?

Running Chrome Version 61.0.3163.100 (Offizieller Build) (64-Bit) on Windows 10 Version 1703

On clicking the Enpass Icon, only an empty tab opens in Chrome.