Jump to content
Enpass Discussion Forum

error/crash after restore backup


Recommended Posts

Hello,

I just did a test with restoring backup files. And I got an error after using it (check picture).

I'm using windows 10 with enpass 5.5.8.

I don't have a problem now because I can always go back to a previous version of walletx.db with my own cloudserver. But maybe you can fix this problem for the next release? 

2017-08-15 16_47_24-Enpass.png

Edited by TREMOR
Link to post
Share on other sites
Guest Akash Vyas

Hello @TREMOR

That should not be happening. To look into it further I need some information from you. So please let me know:

  • Does the app crash when you enter the master password or on just selecting the backup file?
  • Do you face this problem frequently or on a certain instance (if yes, please explain a bit more)?
  • Is sync enabled when you try to restore the file?

Awaiting your response.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...