I can't synchronize my enpass with Gdrive

[regis003]

Dear
I can't synchronize my enpass with Gdrive.

I tried reinstalling enpass with apt purge enpass followed by apt install enpass but that doesn't solve my problem.

When I try to synchronize, it seems to tell me that it has no internet access but the PC is on the internet...

Best regards

[Pratyush Sharma]

Hi @regis003,

We are sorry for the inconvenience caused to you.

Please share the following details so that we can investigate where the problem could be.

• On which devices and OS versions (mention all) are you using Enpass?
• Which Enpass version are you using on each device?
• Are you getting any error message or code during sync? If yes, share it with us.
• Does the Date and Time setting set to automatic on all devices?
• Does the last synced time get updated on the sync page?
• Are you using any Antivirus or third-party security-related extension?