Forgot master password

[Joro]

I have forgotten my master password, but I can still access all data (except the master password) using ios face identification. If I reset the master password I will lose all data. Is there a way to first back up the data since I have access to it with face id, then reset everything and recover from the back up or will I be asked for the master password when trying to recover?

Edited August 3, 2020 by Joro

[Pratyush Sharma]

Hi @Joro,

Sorry for the trouble you are going through.

Please have a look at this forum post. If you have any further queries, please feel free to contact us.

Hope this helps!