Macbook Pro Touch-ID: Why do I have to click with the mouse before using touch-ID :?)

[dalmose@gmail.com]

Hi

Touch-ID is designet to be fast and smart, but thats gone if you first have to use the mouse before being able to us the Touch-ID, other Password Managers like Keychain or Bitwarden go directily to the Touch-ID-interface when you start the program.

Sincerely,

Jonas Dalmose

[Garima Singh]

Hey @dalmose@gmail.com

Welcome to the forum!

We appreciate your suggestion. Please note that we already have a feature request for the same and aligned for implementation. Your co-operation will be highly appreciated. Thanks!

[Pratyush Sharma]

Hi @dalmose@gmail.com,

We've released an updated version of Enpass where we have made improvements in this behavior. Could you please update the app to the latest version? We'd love to have your feedback.

[john_j]

Hi,

I'm using 6.5.0 (700) (latest update, says the AppStore), but I still have to click to activate Toucd-ID every time. Bug?

 

Regards, Heiko

[Garima Singh]

Hey @john_j

Welcome to the forum!

Thanks for sharing this. We'll look into this at our end and will get back to you with the update. Thanks!

[Garima Singh]

Hey @john_j

Thanks for the patience.

We've released an updated store version of Enpass(v6.5.2) in which the issue fixed. Could you please update the app to the latest version from the store and let us know if you're still encountering the same issue with the app? Thanks.

[john_j]

Hi Garima,

thanks for your attention. I've updated to 6.5.2 (726), but it is still the same situation: I have to click to activate Touch-ID every time

Regards from Germany,

Heiko

Edited October 30, 2020 by john_j

[Pratyush Sharma]

Hi @john_j,

Thanks for sharing your feedback on this issue. I have shared your inputs and our team is now analyzing into the issue.

[Pratyush Sharma]

Hi @john_j,

We need a little input from you, so please share the video of the issue. It will help in a clear understanding of the problem before further proceedings.

Thanks for your co-operation.