Jump to content
Enpass Discussion Forum

Lifetime premium: Registration and sync


HeHoHi
 Share

Recommended Posts

Help, I got a little lost with registration and sync.

The situation is as follows: I have installed Enpass (Lite) on my Macbook and registered with my email address. Because I liked Enpass on the desktop, I downloaded the app on my iPhone. After the download I decided to buy the lifetime licence in the app. So far, so good!

The problem: Enpass on my iPhone wants me to register. But I am already registered (in the desktop version)? If I register again, I will have two accounts, right? And how does the desktop version of Enpass know that I am now a premium user? Why is this so complicated? I only want to synchronise the two devices (and my licence).

Link to comment
Share on other sites

It should work like this:

You register on your phone using the same address you used on your MacBook. That way the purchased license is registered to that account and works on the MacBook as well. You might have to log out and in again on the MacBook though.

Link to comment
Share on other sites

Hey @HeHoHi

Welcome to the forum!

You can use any email id to register with Enpass and use the same email id to purchase the Enpass premium subscription and also you can restore the purchase on all other devices using the same email account. For more details, refer to this FAQ.

On 10/6/2020 at 1:00 PM, HeHoHi said:

If I register again, I will have two accounts, right?

If you use the same email account to register with Enpass on all devices, then you will have only 1 email account registered with Enpass.

On 10/6/2020 at 1:00 PM, HeHoHi said:

how does the desktop version of Enpass know that I am now a premium user?

Enpass purchases are bound to a specific email ID. When you use the same email in the app, you can restore the purchase across all the devices. 

Hope this helps!

 

Link to comment
Share on other sites

  • 3 months later...

Have been using free version of Enpass. Have now purchased premium version and got email telling me to register this version through my current app.  How do I do this?  Unable to find  a register button or link in the Enpass app.   Help please.  

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...