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Receiving error code 908401 and 908423 while trying to sync WebDAV


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Today while trying to sync via WebDAV both a Mac Desktop and an iPhone with enPass I receive two different errors (908401 and 908423). I have deleted server data, tried an alternate connection, tried different devices and none of it seems to work. Any thoughts on what could be happening? This is a new problem as I think it was syncing fine yesterday.

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Okay I got this issue resolved by trying it on a 3rd device (another Mac, this one running MacOS Mojave, rather than Catalina). Renamed the Enpass folder on my WebDAV server, then resynced from this 3rd device. It worked, no errors, then resynced my other devices (another Mac, an iPhone, and an iPad). None of them had issues syncing. So I guess my question is why did this happen? Why did I have to basically recreate the sync for everyone to work again? And what caused the problem in the first place?

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Hi @Joshua Dunham,

We are sorry for the inconvenience caused to you.

908401 can be broken down to (908)-(401) where 908 is our internal representation of error which changes very often and the last 3 digits refer to HTTP error which is 401 here. HTTP error 401 refers to unauthorized access errors which usually happens due to incorrect username or password combination and the same is for the error code 908423. The best way to resolve this issue is to disconnect the sync from all the devices and reconnect.

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