Again Error code without any information

[NetWeb]

I try to setup sync via webdav on several devices (Windows 10 Store, iOS) and i get the error code 904403. I cannot find anything that could explain this error code. Please. I payed for lifetime Pro and Premium and get everyday more dissapointed by your service. I've 2 Vault setup with the same Nextcloud Instance. It's working, but not for the new Vault.

 

Edited January 20, 2021 by NetWeb

[Pratyush Sharma]

Hi @NetWeb,

We are sorry for the inconvenience causing to you.

For quick troubleshooting, please disconnect the sync from all the devices and re-connect it again. If the issue persists, share the following details so that we can investigate where the problem could be.

• On which devices and OS versions (mention all) are you using Enpass?
• Which Enpass version are you using on each device?
• Did you start facing this issue recently - like after an Enpass update or did you face the same problem earlier as well?
• Did you make any changes to your WebDAV account recently?
• Is it possible for you to share a demo account of your WebDAV server on support@enpass.io, so we can set up the sync at our end and check for issues?