Can’t sync to new ipad

[Jonesdds]

I have an iCloud account I use for for all things iCloud except it’s not my Apple ID for purchases. I purchased Enpass using my Apple ID for purchases but my passwords are synced using my iCloud account.

when I try to restore my purchase on my new iPad it tells me I need to be signed into the same email I purchased it from.  Strangely, the iCloud email is what seems to be on file with Enpass so why can’t I move data over.  Still has me as a trial subscription.  I’ve been able to move data to an iPhone and Mac all without issue and signed into my same iCloud Acct.

[Pratyush Sharma]

Hi @Jonesdds,

Welcome to the forums!

Please share the registered Apple ID, screenshot of the error you are getting, the Apple ID with which you purchased Enpass, and the iPad Apple store ID to me on the forums as a Direct Message or email to support@enpass.io.