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Enpass wouldn't recognise Master Password this morning and I cannot get it to work after reinstalling/wiping clean etc


Simon Dawson

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This morning Enpass wouldn't recognise the Master Password on my main computer. It still works on the laptop and my mobile.

I've various 'solutions' on this forum:

1: Uninstall  and re-install 

2: Delete the 'Enpass' directory in my 'Documents' and reinstall

3: Tried Flatpack and Snap - neither gets me any further

4: Ensured the Laptop had a backup of the vault and then turned sync off and deleted the Google Drive copy.  Turned Sync back on and let it recreate the 'Drive' version by resync'ing.

What happens?

1: I can activate my copy and am sent the 6 digit activation code - that part appears to work.

2: Next I try and connect to Google Drive to grab the vault on my main machine.  I get redirected to CHrome to login to Google and the works.  I am told that Enpass has some permissions to Google drive already and do I want to continue etc. After confirming I get passed back to the desktop app and it goes through the sync'ing process and then it asks for my Master Password.  I enter that and then it just crashes.  When I re-run Enpass it has to go through the whole Activation/Sync process again.

 

Please help!!!

 

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