Grestorn Posted December 31, 2018 Report Share Posted December 31, 2018 I want to upgrade to the Premium version, since the Microsoft Hello authentification is extremely welcome. However, the in app purchase doesn't work. It insists on entering an US address: My active windows account is properly set to my german home location, though, including the payment options. I am logged in with that account in Windows 10 as well: That keeps me from getting the premium version and is quite frustrating. I hope this can be fixed somehow. Thanks. Link to comment Share on other sites More sharing options...
Mattia Posted January 2, 2019 Report Share Posted January 2, 2019 Same issue here. In app purchase PopUp crashes as soon as I try to purchase Premium version from Windows Store. Please give us support, I was so used to Windows Helo in beta version... Thanks Link to comment Share on other sites More sharing options...
Mattia Posted January 2, 2019 Report Share Posted January 2, 2019 Same issue here. In app purchase PopUp crashes as soon as I try to purchase Premium version from Windows Store. Please give us support, I was so used to Windows Helo in beta version... Thanks Link to comment Share on other sites More sharing options...
Grestorn Posted January 2, 2019 Author Report Share Posted January 2, 2019 Actually, I was able to solve that issue. In my Windows 10 installation, I had set the "Region" setting set to "USA" (because I had made some tests with Cortana a while ago and forgot about it - never was an issue anywhere, yet, including the shop). Set it to German or wherever you're living and then the shop will work properly: 1 Link to comment Share on other sites More sharing options...
Rodrigo M. Posted January 3, 2019 Report Share Posted January 3, 2019 20 hours ago, Grestorn said: Actually, I was able to solve that issue. In my Windows 10 installation, I had set the "Region" setting set to "USA" (because I had made some tests with Cortana a while ago and forgot about it - never was an issue anywhere, yet, including the shop). Set it to German or wherever you're living and then the shop will work properly: Hi, Grestorn This workaround with "country or region" also worked for me. thanks, dude! I've tried to solved for a couple of days without sucess, even creating a support ticket with enpass and then dealing with microsoft support (they tried to buy the app at their side without sucess and then told me there was a glitch in the microsoft store and I should try to buy at a later time. haha what a useless advise). R. Link to comment Share on other sites More sharing options...
Gabor_O Posted March 14, 2019 Report Share Posted March 14, 2019 On 1/2/2019 at 4:17 PM, Grestorn said: Actually, I was able to solve that issue. In my Windows 10 installation, I had set the "Region" setting set to "USA" (because I had made some tests with Cortana a while ago and forgot about it - never was an issue anywhere, yet, including the shop). Set it to German or wherever you're living and then the shop will work properly: This workaround works. Enpass team! This is so stupid. :-) Link to comment Share on other sites More sharing options...
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