Jump to content
Enpass Discussion Forum

Sync Error (conflict) - "trying to sync two different databases"


Recommended Posts

I've been upgrading Enpass on my various devices (several Windows 10 systems, 1 Ubuntu system and my Android phone). Upgrades went without a hitch until my last computer to upgrade (Windows 10). After reconfiguring cloud sync (I use Dropbox), I get, "Sync Error" - "It seems you are trying to sync two different databases. After syncing your data will be merged with data on Dropbox." I'm offered two options: Disconnect or Merge.

BFJ9Qym.png

I'm not sure which is the best option. I'm leaning towards Disconnect, and letting Enpass rebuild (sync down) its local database. I added and changed a few entries on some of the other upgraded systems. The database on Dropbox should be the most current. I don't want a duplication mess, but I don't want to lose any entries, and I'm concerned about the significant discrepancy (554 local items vs 693 items in the Dropbox database). If I click Merge, will I be given the opportunity to review conflicts/duplicates and choose between items, or will that wholesale merge both databases and I will need to manually review and delete duplicates and stale/older entries?

Thank you!

Link to post
Share on other sites

Some folder redirection group policies apply to the system in question. After upgrading to Enpass 6, it reverted to some old database on a file share. We also have offline file policies for the redirected folders, which doesn't work well with Enpass. Once I realized what had happened, I used the Disconnect option and changed the Enpass data location to a local path. I closed Enpass, deleted the local dropbox sync and wallet databases, then launched Enpass and restored from the most recent local backup. I re-configured/connected Dropbox cloud sync and sync went swimmingly.

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
×
×
  • Create New...