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iOs App made useless

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There is no possibility to restore the data from cloud (Google Drive, iCloud etc)which means the app, for which I paid became useless. It is rather a big failure in terms of the app development. Such errors are raising questions about the overall quality of the solution and finally to the quality of security of the stored password. Seems a warning to withdraw from the solution. Any chance to fix it in a forseeable future?

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