Everything posted by Vinod Kumar
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Custom icons do not sync across devices
Hi @100 Watt Walrus, We had previously used a third party API to fetch fav-icons in beta. Since their terms of use has been changed and not in line with us, we have to remove that. We are working on our own service to provide fav-icons. This feature will return soon (next month). Thanks.
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WebDAV Synology, 2 vault does not create a "vault.enpassdbsync" file and "No data found on WebDAV"
@Seger If possible, please provide a demo account on your server via PM. It will help us to fix the issue faster.
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Doesn't sync between W10 desktop and IOS devices
Hi @Robert_AT, Problem Nr. 1: Is your work desktop PC datetime is same as your iPhone/iPad. Time difference can lead to these kind of issues. Problem Nr. 2: You can fix this by following this FAQ. If you are not comfortable with adding Environment variables and easy workaround will be available in next update. Thanks.
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Unable to restore from Dropbox on Windows client
Hi @enpassguy, Please follow this FAQ to restore your v5 cloud data in Enpass 6. We are making this process less tedious with next update. Thanks.
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No option to restore from Box on Windows client?
Hi all, Here is an FAQ how you can setup Box in Enpass 6. Dedicated Box support is still in development. However, to restore cloud data from Enpass 5 to 6 use this guide. Thanks.
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Mismatch of fields for 1password import
@C__O Ok. Username and passwords captured by extension is represented differently by 1password. Fixed in next update. Thanks.
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Update not working
Hi @frank-from-germany, You can download update from our website till proxy issue is fixed. Thanks.
- Browser Extensions Not Working
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Sync Error: Something went wrong while syncing with Cloud. Error code: 204035 / 204005
Hi all, Are you using proxy fro internet? We have made improvements for proxy detection in upcoming update. Thanks.
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Mismatch of fields for 1password import
Hi @C__O, Please change 1password interface to english ,export and then import into Enpass. Enpass should now map fields properly. You can try this in an new vault. Thanks.
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I miss assistance for new entries
Hi @frank-de-cologne, Some users are reporting issues regarding "entries not filtered by url" in extension and this issue is certainly related to that. We are on it. Thanks.
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Autofill: Enpass keyboard too cumbersome
Hi @mk14sanchez, Enpass keyboard is not designed to be replacement of your regular keyboard. You can switch to it by keyboard switcher only when you need to fill information from Enpass and back to regular keyboard after that. Thanks.
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Window size too small
Hi @Thomas7777, Is it Linux? You can fix wrong scaling issues by following this FAQ. Thanks.
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Need 2 clicks to open Safari plugin
Hi @Ducilator, We have fixed a crash in Safari extension related to this. Please wait for next update. Thanks.
- Browser Extensions Not Working
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Items count disappears when collapsing categories
@lammoth Thanks for reporting the issue. Fix will be there in upcoming updates.
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WebDAV Synology, 2 vault does not create a "vault.enpassdbsync" file and "No data found on WebDAV"
Hi @Seger, Please check if second vault folder have write permissions. You can check this by mounting that folder with file manger (Finder/File Explorer) program on you desktop and creating folder/files there. We have also fixed many WebDAV related issues (thanks for demo accounts provided by our users), which are due for upcoming updates. Thanks.
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My Mac desktop enpass is not synching with my Android enpass (& vice versa)
Hi @dahling, Sorry for trouble. Please let me know Enpass version of both devices and the cloud used for sync. Thanks.
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Search is no longer universal
Hi @andlinwinuser, The issue has been fixed. Will be there in next update. Thanks.
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If I delete my application does the data get deleted too?
Hi @mike_w, When you delete an android application, all its data will be deleted too. However, if an application writes something out of its assigned area(sandbox) e.g.. to memory card, it won't get deleted. If you uninstall Enpass, the data and preferences created by Enpass will be deleted too. However, if your have synced your data to any cloud or took a backup to local storage/memory card, it won't be deleted. Thanks.
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Can't sync desktop --> iphone
Hi @AnnoyedEnpassUser, You can restore Enpass v5 data like by following this guide. https://www.enpass.io/support/how-to-restore-enpass-v5-cloud-data-to-the-latest-enpass-v6/ Thanks.
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Hide Menu Bar Icon
@AwesomeDogee Next update will have this option.
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Touchbar: TouchID missing
Hi @AwesomeDogee, TouchId icon on Touch Bar is returning in next update. Thanks.
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Windows 10 Desktop: Enpass 6.0.2 crashes on run after upgrading from version 5.6.10
Hi @tarmopr, Let me know if this FIX works for you. Thanks.
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Enpass does not work on a 2nd screen
@boris, Next update has an option to fix these kind of graphics issues. Please wait for update.