Vicki

Did this ever get resolved? I'm having a similar issue with one of my PCs. Based on my troubleshooting, it seems unlikely to be Enpass because I was able to connect with a tablet I configured for wifi-sync. I was hoping there would be at least a way to configure the server manually but so far my perusing the forum has found nothing.

I think my point was that I was using a password autogenerated by Enpass. And then Enpass told me it was not strong enough to be secure. Just one of those head-scratching moments, but thanks for getting back to me. Not sure why I never saw this previously.

Update Final: I found the problem on my end but Enpass does not lend itself well to basic troubleshooting. I echo the sentiments of others who would like to have a MANUAL SYNC, a way to STOP A SYNC once it's started (my phone takes forever to sync and even after putting it into airplane mode I had to walk away to I wouldn't throw it against the wall in frustration) and those teeny tiny fonts are super hard to read, especially for people with old eyes). Lastly, I find it somewhat annoying that I need to create an account on a platform I never use to get support for a product I paid for. Update: After exhaustive troubleshooting, it seems like the problem is with the receiving PC as I was able to install and use wifi-sync on a test device. The issue insofar as I can tell is the receiving PC is not discovering the wifi-sync server PC. Is there a way to manually set up the wifi sync and tell the receiving PC what computer to look for on my network? Since it appears you've shifted support to reddit, and I don't have a reddit account, I'm hoping someone will eventually read this and respond. ******* Wifi sync stopped working on my receiving computer. Sync works fine from the server to my phone, just not to the computer. I've exhausted all my available troubleshooting resources. Router rebooted, firewall rules rebuilt, Enpass reinstalled multiple times, app data removed, network configuration reviewed and extensive testing performed. At this point even Microsoft Copilot has stopped returning my calls. Here's what I know or have done conclusively: Stopped yesterday. Windows 11 (on host PC and receiving PC). Infinite "Looking for servers..." Reinstalled multiple times. Deleted all Enpass data. Reset firewall rules. Rebooted router. One time only, the server was the host via an IPv6 address, but the result was not repeatable. As far as I know, Wi‑Fi sync worked reliably for 4-6 weeks but I noticed on 10/22 it wasn't synchronizing some changes I made on my laptop. When I forced a sync, the receiving PC immediately came back with SYNC COMPLETE but no data was updated. I first uninstalled Enpass and reinstalled it but from that point, I could not get Wi-fi sync to work. The Windows 11 client remains indefinitely on "Looking for servers...". The issue appears to occur during server discovery rather than during connection or synchronization. Reinstallation, firewall reset, application data removal, and router reboot have not resolved the issue. During testing, a second computer once discovered the host via an IPv6 address, though the behavior was not repeatable. I saw a thread with reporting similar (from 2025), but I think the solution or issue had to do with virtual adapters, which is not the case with my PC. I have log files if needed. I look forward to hearing a response from tech support.

I have a Samsung Galaxy A11+ tablet and have face ID set up in the settings. According to the help docs, I should be able to use face ID to open Enpass, but do not have an option. My Enpass version is 6.11.26.1326. The One UI version is 8.5 and the Android version is 16. Thanks for any support you can provide.

I've noticed on two separate occasions when autogenerating a password in the desktop version 6.11.9 (1915), Enpass tells me the password is not strong enough to be secure. I would think that since your software generated the password, it would have a secure template built in. Otherwise, what's the point of using your autogeneration tool?

I am trying to delete the vault on my laptop so I can restore a backup from my primary computer. The previous method I used no longer works with the version installed on my PC apparently. If I go to Tools > Advanced > Rest Enpass > Erase Everything, I get prompted to enter the master vault password. I then get a warning that says this will erase all your enpass data, vaults, etc, etc., Continue? I click Okay and then get Please wait. I have waited for up to 7 minutes. The only thing that seems to happen is the screen locks and I need to enter my password to be presented with the same Please Wait message. Considering my vault only contains 75 items, I feel this is a bit excessive. Am I doing something wrong? Is there a bug in the program? Is my only recourse to uninstall the app and reinstall it? I appreciate any support and assistance and apologize if this is in the wrong forum. I am using Enpass Pro on a Windows 10 PC with the Chrome extension.

If I copy and paste the user name and password as per your instructions, I have success at logging in. However, when I use the Chrome extension to autofill those details I get an error.

Bump. I am still having a problem where Enpass does not prompt me to save credentials when I log into a new site. When I created it manually and then use that entry, the web site tells me my credentials are invalid. However, I can type those same credentials in and have a successful login. The site with the issue is marriott.com. I'm not sure why this happens but if you can provide some answers, I would greatly appreciate it. Thank you.

I'm not so sure it was Chrome, but when I first downloaded the Windows version, I was adding logins manually with my normal password. Then I would go to the web site log in with my stored credentials. I would then change my password and then instruct Enpass to store the updated information. But it did only on about half the passwords. I posted the issue in the desktop forum (no one responded), but decided to start over and wiped out my vault. The 2nd time, I just went to a web site, logged in and Enpass offered to save my credentials. That worked much better. Good to know about Enpass vs others as I was having buyer's remorse. For the most part it seems to be working okay, though.

I hope so too. There are some features I like (one-time charge vs subscription, ability to save vault locally vs the cloud), but having never used PW management software before, I'm finding it a little cumbersome. I also had some problems with the Windows 10 client + Chrome extension so I am a little concerned about whether I made the correct choice in purchasing it. Thank you for your feedback, Dentonthebear.

I've tried multiple times to respond to this, but I am getting an error that my email is forbidden because I'm a spammer. I'm starting to regret this purchase. Android version: 8.0.0 Phone: LGV30 Website & app: Southwest.com, Southwest app

I'm having a problem with Enpass in that in one account, it uses my password in both the user name and password fields. If I enable autofill in browsers and enpass keyboard, Enpass fills in the correct information at the web site, but not in the app. I'm afraid of adding additional passwords until I know why this is happening. Thank you.

I downloaded the client for Windows 10 and enabled the Chrome extension. As I entered passwords into the application, I was told some passwords were really bad and some were just bad. So after I added a couple of them, I went back and changed one or two (happy that I had the old ones written down). I swear I tested them when I changed them by logging into the web sites and then letting the browser extension fill in the data. Today when I tried them, some of the sites were telling me 'invalid login' so I tried the old passwords -- and they worked. A second problem was two of my accounts (aa.com) and (southwest.com) did not accept my passwords from the Enpass browser extension. When I typed the password in manually, I was able to log in, but not if they autofilled from the browser extension. I checked the passwords that were stored and they matched what I typed and I made sure there were no extra spaces. Finally, I noticed that one of the user names on one of my accounts was the user name from a different account. I am pretty sure I did not do this, but I only noticed it on one account so maybe it was my error. Because of all the problems above, I got concerned about the integrity of the data, so I deleted everything from the vault and I input the information again. This time, I went to each web site to log in and then said SAVE when I was prompted to do so by the browser extension. So far, my passwords are stored locally and I only used them on one device, so I know it's not a sync issue between devices or platforms. I am interested in the software, but am not sure I want to purchase because I don't know if it's totally reliable. Is there a manual of some sort? Best practices on how data's supposed to be created in the vault? Thank you for any insight you can provide. PS, I am using the Windows 10 version of Enpass, 6.1.1 (424), and whatever browser extension is most current (I just installed 7/25/19).