bluefo

Dear @Garima Singh Are you working on the fix for the windows app version? I have the same problem here with the sync, using the windows app version. Thanks in advance.

As far as I know, they identified the problem. We are all waiting for the update containing the fix. Stay strong!

I was told that the coming update will resolve the issue so I asked the support when the new update will be released. The answer was: "...update with the fixes will be available very soon" .... Hang in there folks...

For the Mac machines it is possible to get the sync to work. I did not manage it on the windows machines.

I had to make a clean install on one of my macs. After that, the sync was not working anymore. So I saved my vault locally and after that, deleted the app and also the data on iCloud. After reinstalling the app from the appstore, I synced again to iCloud and it worked. The windows machine on the other hand still has the sync problem and I cannot find a way to bring it back to work properly.

I tried this right at the beginning. No luck for me.

INFO: I opened a ticket and was told that they are aware of this issue. Problem will be fixed with the next update.

I have the same problem on Windows 10.