Hi. I've used Enpass very happily for a few years and have upgraded to Premium. I recently bought a new Mac Mini M1 (running Big Sur 11.2.1) and a very strange cosmetic issue has started to occur frequently only with Enpass. Part of the main window becomes transparent (and therefore difficult to read) - see the attached screenshot where you can see my desktop through parts of the Enpass window. 

If I quit and relaunch it's fine agin - but only for a while. Any suggestions as to what this might be?

Thanks.

I have the same trouble. Mac Mini Late 2014. Big Sur.
 

Edited February 21, 20215 yr by Gaudeamus

Hey @Gaudeamus & @simfin

Apologies for the inconvenience.

Could you please provide us with the below-asked information?

1. Are you using multi-monitor?
2. The Enpass version (Store or website version)?

Thanks!

Hey, Garima!
Yes, I use two-monitors configuration.
Enpass 6.6.0 (772). Mac App store

Hey @Gaudeamus

Thanks for sharing the detail. We are already aware of this issue and will work to fix it so it runs as expected.

On 2/22/2021 at 4:35 AM, Garima Singh said:

Could you please provide us with the below-asked information?

1. Are you using multi-monitor?
2. The Enpass version (Store or website version)?

I have the same problem and it's quite annoying.

1. Single monitor.
2. Enpass 6.6.1 (804) (store) on macOS Big Sur 11.3.1.  

Hi @MarcS,

Sorry for the inconvenience caused to you.

We have fixed the issue, and the beta with that fix has been released. It is available to download from here as Enpass v6.6.2. If you try the beta version, please share your feedback with us,  or you can wait for the stable version, which will be available soon.

Thanks!

The problem still exists for me and I am on 6.6.3

I use a multi monitor setting with my MacBook Pro (Model MacBookPro14,2 on macOS Big Sur 11.4). Sometimes Enpass opens semi-transparent as shown in the previous screenshots in this thread. The workaround for me is moving the Enpass window from one screen to the other. That reloads the window and it is non-transparent as it should be. 

Hi @pawl,

Welcome to the Enpass Community.

This is related to the Enpass UI toolkit, Qt framework. While we have patched the current version of it, but some users are still facing the problem. We are shipping a newer version of the framework later this year that will automatically fix the issue. 

Thank you.

I want to confirm that the problem is still occurring on Enpass 6.7.1 (878)(App Store) running on macOS Big Sur 11.5.1.