May 6, 20214 yr I have some items which appear in "All items", and have a set category, but when I browse to that category they don't appear in the list. I've tried "change category" to their correct category, but they still don't show up. Is there a way to "rebuild database" or something similar?
May 7, 20214 yr Hi @cai, Sorry for the inconvenience caused to you. Please let us know the following details so we can further investigate this issue: On which device (along with OS version) are you using Enpass? Which Enpass version are you using? Are you using multiple vaults? Which Language are you using in Enpass? As you mentioned I've tried "change category" to their correct category are you moving item to pre-defined or custom category?
May 7, 20214 yr Author Hi @Pratyush Sharma, Thanks! The info you requested: It's a 2015 Macbook Pro running MacOS Mojave 10.14.6. I'm running Enpass 6.6.1 (804) MAS version. I'm using 3 vaults, all synced via WebDAV, 2 of them are shared with another user. I'm using Enpass in "Match device language", and MacOS is set to English (UK). I'm not sure how to check if the category is a custom or pre-defined one. It's called "Official" but I can't remember if I made that myself or not. When I right-click on it in the sidebar I have a contextual option to Rename, Change Icon, or Delete.
May 7, 20214 yr Hi @cai, Thanks for sharing the details. I have taken note of this and our team is now analyzing into the issue.
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