May 18, 20214 yr My enpass app on win 10 doesn't start at all. I launch the app from start menù normally but today there's no way to let it run. this is what I see.... I think I must try other app, I use it for work and payed for something that work ....
May 19, 20214 yr Hi @Giuliano, Sorry for the inconvenience caused to you. Please let us know the following details so we can help you better: Are you using any Antivirus/firewall? Did you changed the Enpass data default location? Did you change the location for auto backups, like somewhere on network? Are you facing this issue after the latest update? If no, then please let us know from which version you are facing this issue.
May 19, 20214 yr Author Hello Pratyush, I'm using the windows default program for firewall/antivirus I don't change the data location I don't change nothing in my backup or network I've this issue sometimes randomly today the app work fine but this cannot be the right way to operate, I need to use it for work every day many times a day and if this doesn't work well I must pass to another wallet
May 20, 20214 yr Hi @Giuliano, Thanks for sharing the details. I have taken note of this and our team is now analyzing into the issue.
July 1, 20214 yr same thing is happening to me right now. i just downloaded and installed 6.6.2.827 to see if that would help, but i'm getting the same result. enpass not responding, program manager shows 0% utilization of cpu & disk. only antivirus i have installed is the built-in windows security. i haven't changed any enpass settings in months, maybe years. running windows 10 home, 20H2, build 19042.1052. thank you! UPDATE: enpass finally started to respond, after something like 5 minutes of being frozen. wow. Edited July 1, 20214 yr by bunnyhero update
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